Privacy Policy
Data Protection Policy
1. Privacy Policy
The use of this website is subject to this Privacy Policy, and the User should read the terms again each time they use it to check that they agree with them.
2. Personal Data
Dourotrading – Representações Lda guarantees respect for the privacy of its Users.
Dourotrading – Representações Lda collects your data by phone, in writing or through its website, subject to your express consent. As a rule, personal data is collected when the User subscribes to one of our products or services.
Some personal data is mandatory to provide, and in the event of a lack or insufficiency of such data, Dourotrading – Representações Lda will not be able to provide the relevant product or service, for which reason Dourotrading – Representações Lda will inform Users of the mandatory nature of providing the data.
Dourotrading – Representações Lda collects and processes the personal data necessary for the provision of services and/or the supply of products, processing data such as name, address, telephone or mobile number and email address in this context.
In accordance with the legislation in force regarding the protection of personal data, the data collected by Dourotrading – Representações Lda will be processed and stored electronically.
The personal data you provide to us will be kept in a file by Dourotrading – Representações Lda, the company responsible for processing them, a process that has the following purposes in mind:
- Celebration and execution of the contract relating to the products selected by the user;
- To fulfill user requests;
- Provide the user with information about the products of Dourotrading – Representações Lda, the sending of commercial messages by email or any other equivalent automatic electronic means (such as SMS, MMS or any other electronic communication service), as well as through telephone contact, unless the User has objected when providing the data;
- Information and marketing activities.
The user may modify their preferences regarding the sending of such commercial communications by sending an email to info@rocketmaneurope.com as well as indicating your opposition.
3. User
The User guarantees that the personal data provided is true and accurate, and undertakes to notify any changes to it. Any losses or damages caused to this website or to the person responsible for the website or to third parties resulting from incorrect, inaccurate or incomplete information in the registration forms shall be the sole responsibility of the User.
4. Confidentiality
Dourotrading – Representações Lda, with its registered office at Rua Fernandes Tomás, Nº 54, 4000-208 Porto, Portugal, the company responsible for the file, undertakes to maintain the confidentiality of the user’s personal data and to ensure the exercise of the right of access, rectification, cancellation and opposition by sending a letter to the above address.
5. Subcontractors and Transfer of Personal Data
Personal data, including traffic data, databases and other operations, may be hosted, shared and communicated to other companies of the Dourotrading – Representações Lda Group, in accordance with the legally defined terms and conditions.
Dourotrading – Representações Lda may also resort to sub-contracting entities for the entire or partial purposes indicated above, as well as for the maintenance, hosting and management of its systems and computer equipment, in accordance with the provisions of the legislation governing the processing of personal data; these entities are obliged to maintain confidentiality and to ensure security regarding the data of the Customers of Dourotrading – Representações Lda, to which they shall have access for this purpose only, and must not use these data for any other purposes or for their own benefit, nor link them to other data they possess.
In cases where the User’s data is transferred or stored in other companies of the Dourotrading Group – Representações Lda., the levels of security and protection will not be inferior to those provided by Dourotrading – Representações Lda.
6. Communications of Personal Data
Dourotrading – Representações Lda undertakes not to disclose the personal information of its Users to external entities. Dourotrading – Representações Lda will only share its personal data with consent or if required by law in the following cases:
- With partners so that they can assign the advantages and benefits associated with their respective campaigns and promotions;
- When required by law, to the competent judicial authorities.
Any and all processing of personal data will be carried out in accordance with applicable legislation.
7. Data Retention
Your personal data will be stored and retained only for the minimum period necessary for the purposes for which it was collected or subsequently processed, or for the period of time authorized by the National Data Protection Commission, after which it will be deleted.
8. Right of Access, Correction, Opposition and Removal
Under the applicable Portuguese legislation, the User has the right to access their personal data, and may request its correction or addition by letter to Rua Fernandes Tomás, Nº 54, 4000-208 Porto, Portugal, or by email to the following address: info@rocketmaneurope.com.
The User may, at any time, object to the processing of their data, with the exception of data strictly necessary for the provision of the service, and/or request the deletion of their data for marketing purposes; to this end, they should contact Dourotrading – Representações Lda, in writing at Rua Fernandes Tomás, Nº 54, 4000-208 Porto, Portugal, or via the email address info@rocketmaneurope.com.
9. Right to Data Portability
The User has the right to receive the personal data concerning them that they have provided to a controller in a structured, commonly used and machine-readable format, and the right to transmit those data to another controller, in accordance with the applicable legislation on the protection of personal data.
10. Cookies
Cookies are small software tags that are stored on your computer through the browser (browser), retaining only information related to your preferences, not including, as such, your personal data.
On this website we use cookies, which are small text files containing information about your browsing on this website and whose main purpose is to improve your experience on the web. You can find more information about the cookies we use, their purpose and other interesting information at the following link: Cookie Policy.
By accepting this Privacy Policy, you agree to the use of cookies on this site, as described on the page indicated above.
11. Security Measures to Protect Personal Data
The protection and safeguarding of the personal data of the Users is a fundamental element in the way Dourotrading – Representações Lda provides its services. To this end, various security measures have been adopted, both technical and organizational, in order to protect the personal data provided to us against their dissemination, loss, improper use, alteration, processing or unauthorized access, as well as against any other form of unlawful processing.
12. Final Provisions
Dourotrading – Representações Lda reserves the right to change or adjust this Privacy Policy at any time, and these changes will be duly published on our website.
If you have any questions or concerns about the Privacy Policy or about the way in which the companies of the Dourotrading Group – Representações Lda collect and process your personal data, you can contact us via email info@rocketmaneurope.com or by registered letter to Rua Fernandes Tomás, Nº 54, 4000-208 Porto, Portugal.